Terms and Conditions - Gardening Services Tooting

Welcome to our Gardening Services in Tooting. By engaging our services, you agree to the following terms and conditions. Please read them carefully to understand your rights and obligations.

1. Services Provided

We offer a comprehensive range of gardening services, including but not limited to:

Lawn Maintenance: Regular mowing, edging, and fertilizing.
Planting and Landscaping: Design and installation of plants, shrubs, and trees.
Garden Design: Creating customized garden layouts to suit client preferences.
Weed Control: Prevention and removal of unwanted vegetation.
Pruning and Trimming: Maintaining the health and appearance of plants.

2. Client Responsibilities

To ensure the successful delivery of our services, clients are expected to:

Provide Access: Ensure that our team has access to the property during the scheduled service times.
Safety Compliance: Remove any hazards that could impede our work, such as toys, pets, or fragile items.
Clear Communication: Inform us of any specific preferences, restrictions, or concerns related to the gardening services.
Payment Timeliness: Adhere to the payment schedules as outlined in the Payment Terms section.

3. Payment Terms

Our payment structure is designed to be transparent and straightforward:

Pricing: All service fees are outlined in advance and are based on the scope of work required.
Payment Schedule: Payments are due upon completion of the service unless otherwise agreed upon in writing.
Late Payments: A late fee may be applied to overdue invoices as specified in the invoice terms.
Accepted Methods: We accept various payment methods, including cash, credit/debit cards, and bank transfers.

4. Cancellation Policy

Understanding that plans can change, our cancellation policy is as follows:

Advance Notice: Clients must provide at least 48 hours' notice to cancel or reschedule a service.
Cancellation Fees: Cancellations made with less than 48 hours' notice may incur a cancellation fee equivalent to 10% of the scheduled service cost.
Rescheduling: We strive to accommodate rescheduling requests based on availability.

5. Liability and Insurance

We prioritize safety and responsibility in all our operations:

Insurance Coverage: Our company is fully insured to cover any damages or accidents that may occur during the provision of services.
Client Liability: Clients are responsible for securing any personal items or fragile objects that could be damaged during our work.
Limitations of Liability: We are not liable for pre-existing conditions or issues not related to our service delivery.

6. Privacy Policy

Respecting our clients' privacy is paramount:

Data Collection: We collect necessary personal information solely for the purpose of providing our services.
Data Protection: All collected data is stored securely and is not shared with third parties without explicit consent.
Client Rights: Clients have the right to access, modify, or request deletion of their personal information at any time.

7. Changes to Terms and Conditions

We may update these terms and conditions to reflect changes in our services or legal requirements:

Notification: Clients will be notified of any significant changes through email or direct communication.
Acceptance: Continued use of our services after such changes constitutes acceptance of the new terms.

8. Governing Law

These terms and conditions are governed by the laws of the jurisdiction in which our services are provided. Any disputes arising from the use of our services will be subject to the exclusive jurisdiction of the local courts.

9. Termination of Services

We reserve the right to terminate services under the following circumstances:

Non-Payment: Failure to adhere to payment terms.
Violation of Policies: Disregard for client responsibilities or other outlined policies.
Illegal Activities: Use of our services for unlawful purposes.

10. Dispute Resolution

In the event of a disagreement, the following steps will be taken to resolve the issue:

Initial Discussion: Parties involved will engage in a direct conversation to address the concerns.
Mediation: If necessary, a neutral third party will be involved to facilitate a resolution.
Legal Action: As a last resort, disputes may be taken to court in accordance with governing laws.

11. Force Majeure

We are not liable for delays or failures in service delivery due to circumstances beyond our control, including but not limited to:

Natural Disasters
Acts of Government
Labor Strikes
Pandemics
Utility Failures

12. Amendments

Any amendments to these terms and conditions must be made in writing and agreed upon by both parties. Verbal agreements are not recognized.

13. Severability

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will continue to be in full effect.

14. Entire Agreement

These terms and conditions constitute the entire agreement between the client and our Gardening Services in Tooting, superseding any prior agreements or understandings.

15. Acceptance of Terms

By engaging our services, you acknowledge that you have read, understood, and agreed to abide by these terms and conditions.